Training and Communications Expert (Third-party Contractor)

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
We are seeking a dedicated individual who is an accomplished professional with a proven track record of delivering high-quality results in a dynamic business environment to join our APAC Training and Communications (T&C) team within the Ethics Office. This will be a third-party contractor position.

The Ethics Office was set-up to guide ethical leadership and decision making, educate and raise awareness of internal policies and regulations, as well as to manage investigations and disciplinary reviews.

As a crucial member of the APAC T&C team, you will play an important role in carrying out the following:

Responsibilities
- Drive awareness and understanding of Code of Conduct and relevant policies, to ensure comprehension of new and existing compliance issues, policies, and procedures through impactful training and communication programs.
- Strategize, design and execute comprehensive internal training and communications materials for global audience, from e-learning, workshops (hybrid/virtual), events, campaigns, collaterals and live events, ensuring seamless coordination across diverse teams and regions.
- Craft original, creative editorial content across various internal channels, including policy reminders, collaterals and video content, as well as conceptualize and execute awareness and educational campaigns and workshop materials.
- Establish success metrics and assess the effectiveness of events, engagement initiatives, and campaigns.
- Provide counsel to internal stakeholders, and advise on communications tactics and strategy.

Qualifications

- More than 3 years of working experience in implementing training and communications, preferably related to Code of Conduct/Ethics and Compliance topics. Individuals from corporate or internal communications backgrounds with relevant training experience are also encouraged to apply.
- Proven experience in executing training/communications projects and in leading organizational change, preferably in a fast-moving, global industry or start-up company.
- Excellent project management, including the ability to multitask, work on multiple projects with minimal supervision, and meet tight deadlines.
- Outstanding presentation skills, with experience of delivering training sessions to senior executives.
- Excellent communication and written skills.
- Demonstrate strong communication and influencing skills, with the ability to collaborate cross-functionally and globally.
- A creative thinker and storyteller with the ability to create engaging employee experiences.
- Past experience with design or training software (Adobe Illustrator, Premier Pro, Photoshop, Mentimeter or Canva) is beneficial.
- Enthusiastic team player who is proactive and possess the ability to think outside the box when seeking creative solutions is appreciated.

#LI-CG5

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.