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TikTok Shop - TSP Lead - Japan

AT TikTok
TikTok

TikTok Shop - TSP Lead - Japan

Tokyo, Japan

Responsibilities

About The Team:
This team is responsible for managing the operation and providing support for the front-end team of our partnered local Japan TikTok Shop (TSP) agencies. Ensure the performance and partnerships with the stakeholders go smoothly.

Job Responsibilities
- Responsible for overall operations of the front-end team of local Japan Tiktok shop agencies operation (TSP). Directly report to GM of TikTok Shop Japan.
- Develop the management and support policies for the agency, be in charge of the daily management of the agency, including but not limited to admission, assessment, removal, risk control, etc, ensure the daily operation of the agency, and promote the achievement of performance goals.

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- Analyze service indicators, clarify the current situation of the agency's capabilities, set improvement directions and conduct regular reviews, and summarize and output business methodologies.
- Provide continuous support and training to the agency, analyze the agency's team structure, operational efficiency of operators, etc., give reasonable suggestions according to the business development plan, organize and implement agency skills training and empowerment to enhance the agency's combat capabilities.
- Monitor the progress of merchants in various industries, conduct merchant-level matching, with assistance methods including but not limited to: assisting BD offline, one-to-one online matching, online and offline matching meetings, formulating service provider recommendation menus by industry, etc.
- Collaborate with horizontal departments in terms of policies, activities, products, publicity, training, methodologies, etc. Use data-driven and business analysis as accelerators to conduct operational control over service providers, achieve a reasonable match between high-quality merchants and service providers, and ultimately improve the overall GMV of the platform.

Qualifications

Minimum Qualifications:
- Bachelor's degree or above
- 5+ years of work experience in e-commerce, especially in cross-border e-commerce, livestreaming e-commerce, To Business enterprise services, or merchant operation.
- Have strong business development capabilities, be good at business negotiations, and be able to independently achieve and promote external cooperation.
- Have a data-driven mindset, and be able to guide operations through data analysis in aspects such as industry trends, performance evaluation, and project execution.
- Have rich project management experience and cross-departmental collaboration experience, as well as a good team-work spirit.

Preferred Qualifications:
- Be adaptable to an English-speaking work environment, and those with overseas cross-cultural work and living experience are preferred.

Client-provided location(s): Tokyo, Japan
Job ID: TikTok-7497142878646290706
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.