TikTok Shop - Strategy and Operation Manager, Merchandise Strategy

Qualifications

Minimum Qualifications
- Education Background: Bachelor's degree or higher
- Work Experience: More than 3 years of experience in merchandise operations within e-commerce or more than 5 years of experience in an e-commerce platform-related sector.
- Business understanding: Profound knowledge of e-commerce merchandise operation, with a comprehensive understanding of consumer goods in the U.S. across both digital and physical realms, complemented by a keen awareness of consumer habits and evolving market trends
- Language Requirements: Effective communicator in both English and Mandarin, being able to convey complex content concepts in both languages, in a clear and compelling manner, ultimately driving successful client engagements. Business proficiency in Mandarin will be required to bridge communication and liaise with Mandarin-speaking clients, agencies and Key Opinion Leaders (KOLs) etc.
- Base Location: Currently or willing to relocate to Seattle.

Preferred Qualifications
- Strong market understanding: Deep familiarity with the US market and at least two years of work experience in the United States.
- Strong e-commerce business acumen: Ability to understand the US merchant e-commerce business model and product operations from both the merchant and platform perspectives.
- Strong localized communication skills: Ability to engage in direct communication with both US merchant industry operations and US merchants.
- Strong strategic and data analysis skills: Ability to deconstruct strategies into actionable plans through granular data analysis and to conduct thorough analysis and summaries.
- Strong project management and documentation skills: Ability to establish processes and draft GTM project documentation based on a solid understanding of localized collaboration workflows and work culture.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $106400 - $191330 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Seattle, WA

Job ID: TikTok-7540707285082016018

Employment Type: OTHER

Posted: 2025-08-23T20:11:42