TikTok Shop - Merchandise Operation - Seattle

3. Manage the platform's traffic resources to achieve the goal of TikTok product incubation. Coordinate and support all the industries (Tiktok Full Service, cross-border, and local merchants), including corresponding training, product pool maintenance, product nomination, case investigation, etc., and sort out corresponding business needs to improve and launch related products.
4. Based on the business needs of merchant operation and product incubation, define the requirements for traffic mechanisms and related tools, and cooperate with the Product team to build tools for operations, merchants, and debugging, improving the overall merchandise operational efficiency.
5. Collaborate with Merchant Product, Merchandise Product, and Industry Operations to help the merchant side understand platform rules and growth attributes, including point-to-point operation of large merchants and productionalize traction of self-service merchants, to improve the quality of goods supplied by the platform.

Qualifications

Minimum Qualifications:
1. Work experience with a solid understanding of e-commerce business and good insight into user needs and behavior.
2. Strong cross-team collaboration and communication skills, and the ability to drive initiatives independently. You should be able to manage regular project follow-ups and reviews. Strong logical and analytical abilities, with a focus on turning both quantitative and qualitative data into actionable solutions.
3. Resilience, self-motivation, and responsibility, with a passion for tackling challenges and striving for excellence.

Preferred Qualifications:
1. Experience in industries such as e-commerce, live streaming, commercial advertising, or machine learning.
2. Experience in content understanding, as well as familiarity with content recognition technologies and recommendation/search techniques (e.g., NLP/AI-related), is highly desirable.
3. Language Requirements: Proficiency in both Chinese and English is preferred.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $98040 - $171422 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.