Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
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Join us.
This role will work on our new business in Malaysia, and will be responsible for critical early stage work including the launch and deployment of logistics from the ground up.
Responsibilities:
- Responsible to drive TikTok logistics partner performance to ensure procedures and regulations are enforced, and continuously improve the key metrics, service quality and stakeholder satisfaction.
- Perform in-depth market research and analysis of local e-commerce logistics industry. Cooperate with regional teams and work on end-to-end logistics solution design.
- Drive project deployment with TikTok cross-functional team and logistics partners.
- Find opportunities for functional improvement by data analysis and logistic operation research. Continue to drive operation improvements and innovations that are best suited for the local market. Contribute to the accumulation of our core system capabilities to better serve other markets.
Qualifications
- Bachelor's degree or higher, preferably with project management or supply chain operation management background.
- At least 3 to 5 years of working experience in e-commerce marketplace operations
- Excellent communication skills with the ability to secure alignment
- Self-motivated and results driven, able to collaborate and ability to influence stakeholders
- Proficiency in English
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.