TikTok Shop - Logistics Operation Manager, CBT - Seattle
Responsibilities
TikTok Shop Supply Chain & Logistics team is seeking experienced talents. The team is dedicated to innovating and streamlining TikTok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies.
Responsibilities:
- Responsible for the design of the forward and reverse fulfillment links (pickup, sorting, trunk line, last-mile) of local logistics in the US and the design of express network planning.
- Responsible for indicators related to the timeliness, cost, and experience of the performance route, building an operational system, tracking daily operational data, following up on daily operational matters, and coordinating logistics provider resources to ensure the steady and continuous improvement of various operational indicators.
- Based on the performance issues at different stages of the business, it can drive relevant departments to carry out special project optimization on logistics performance issues and collaborate with all relevant departments to enhance the cross-border logistics performance experience.
- In terms of strategy implementation, promote each industry team to implement logistics industry solutions in a targeted manner based on priorities; during the process, track the progress of each item through data and promptly optimize and iterate on strategies that fall short of expectations.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above, with majors in Supply Chain and Logistics, Data, Statistics, Operations Research, etc. preferred;
- Preference will be given to candidates with relevant work experience in building logistics operations from scratch (0 to 1), and those with relevant operational experience in US logistics routes will be preferred.
- Familiar with international e-commerce processes, logistics operation models, and operational management models, and has proficient operation and management experience;
- Strong logical thinking and Data Analysis capabilities, able to identify patterns, discover problems and opportunities through Data Analysis; proficiency in SQL is preferred.
Job Information
[For Pay Transparency] Compensation Description (annually)
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The base salary range for this position in the selected city is $111467 - $208578 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.