TikTok Shop - Logistics Experience Solution and Operation Program Manager

- Form comprehensive and effective logistics product solutions from a product operation perspective, leveraging profound data analysis skills, logistics industry experience and knowledge reserves.
- Influence and drive the logistics operation team to implement the designed product solutions and achieve operational improvements.
- Identify and propose product function designs or optimizations for various product domains and actively promote their realization.

Qualifications

Minimum Qualifications
- Bachelor degree or above, with 5+ years of experience in product operation related to logistics or a similar field.
- Strong knowledge and experience in logistics industry systems and a well-established knowledge framework.
- Exceptional data analysis skills, capable of making accurate judgments about the essence of things and formulating effective product solutions through data analysis and business insights.
- Excellent analytical, cross-department coordination, communication and judgment capabilities.
- E-commerce thinking, customer-oriented, with a spirit of exploration and a strong sense of responsibility.

Preferred Qualifications
- Experience in international ecommerce logistics is a plus.
- Experienced in merchant fulfillment and logistics operations (e.g, address management, order tracking, etc.) is a plus
- Previous work experience in logistics product management and business analysis is preferred
- Fluency in Mandarin is a plus to strengthen collaboration with China-based Product and R&D stakeholders.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $121600 - $232645 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Seattle, WA

Job ID: TikTok-7537919455499094280

Employment Type: OTHER

Posted: 2025-08-19T20:08:57