TikTok Shop - Incubation Team Lead (E-commerce) - Thailand
Responsibilities
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
Join us as we drive the future of e-commerce here at TikTok.
Roles & Responsibilities:
- Accelerate growth of high volume strategic and potential accounts in portfolio to drive significant impact to platform and category.
- Segment seller under portfolio and develop targeted strategy with an action plan to scale up key output numbers.
- Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.
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- Initiate and lead incubation program from end-to-end to drive the function including execution, monitoring, measurement, and adjustment to align with company direction.
- Manage a team of account managers on day-to-day activities, empowering and coaching team members to identify and solve problems.
- Enhance incubation framework and optimize SOP for the team to improve productivity and efficiency.
- Leverage platform activities including campaigns, content and non-content activities, program adoptions, and advertising investment with platforms.
Qualifications
Minimum Qualifications:
- Bachelor's Degree or above
- 5 years of experience in incubation, account management or new business unit setup as a plus
- 2 years+ of team management experience
- Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, digital trends landscape, and comfortable working in a fast-paced and dynamic environment.
- Proficient in English and Thai.
- Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard
Preferred Qualifications:
- Experienced in new business unit setting, SOP development, execution, and measurement
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.