TikTok Shop - Fashion Account Manager , London
Responsibilities
TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.
The ideal candidate will have experience in Account Management and possess excellent communication, organisational and presentation skills. Operating in a fast-moving environment you will work autonomously, taking full responsibility and ownership for hitting business OKRs.
Responsibilities:
- Drive and manage account partnerships to ensure merchant growth and development.
- Develop and execute growth plans with merchants to achieve business targets.
- Collaborate with creator managers to produce high-quality eCommerce content & drive GMV through detailed collaboration
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- Work closely with key stakeholder teams to align goals and actions.
- Utilize data effectively to understand pain points and prioritize solutions.
- Deeply understand sellers' needs and capture their pain points, escalating internally when relevant
- Design strategies to improve sellers' revenue growth.
- Utilize data proficiently to identify opportunities and prioritize solutions.
Qualifications
Minimum Qualifications
- Experience in account management with a focus on category growth.
- Expert knowledge of retail landscape, consumer demands, and e-commerce trends.
- Experience using social media platforms, especially TikTok, in a professional capacity.
- Fast learner with a good sense of judgment.
- Strong communication, presentation, analytical, and data skills.
- Ability to thrive in ambiguity and adjust quickly to change.
Preferred Qualifications
- Proficiency in managing ads and paid media campaigns.
- Experience with digital marketing strategies and tools.
- Familiarity with data visualization and Business Intelligence (BI) tools (e.g., Tableau, Power BI).
- Strong understanding of the Fashion industry landscape and UK market experience.
- Experience collaborating with cross-functional teams and adapting to fast-paced environments. Tech/e-commerce background preferred.
- Knowledge about TikTok's TTS Model: Familiarity with TikTok's TTS model and the ability to explain its benefits to merchants.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.