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TikTok

TikTok Shop -Creator Management - Creator acquisition (Malaysia, E-Commerce)

Kuala Lumpur, Malaysia

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team
TikTok E-Commerce Creator Acquisition Team's objective is to acquire and cultivate creators in a scaleable way to create E-Commerce content in TikTok. This role will require daily interaction with local creators.

Responsibilities
-Source and acquire creators at scale to support e-commerce content
-Identify room for improvement in tooling, SOPs and support for creators who are willing to create E-Commerce content on TikTok platform
-Provide ongoing support and training to creators to improve performance, and study key attributes of successful cases; Building courses/trainings to creators in line with global policies and local strategy
-Ensure/secure resources for creator growth and development in collaboration with product team performance analysis;
-Enhance the communication between users and improve stickiness, activity and loyalty of the user group, build up a positive community and incremental of contents

Qualifications

Minimum Qualifications
-Bachelor's Degree or equivalent practical experience
-3-5 years of experience in social media/SNS community management, with a strong connection with micro influencers, will be a plus.
-Data driven, strong execution, good communication, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment

Preferred Qualifications
-Have solid experience with online/offline event project management.
-Familiar with different social apps and tools such as WhatsApp/Telegram/Discord
-Strong understanding of content especially TikTok, Instagram, YouTube, and other content driven platforms.
-Proficient in English, Bahasa Melayu, as this position is required to support our local creators who speak Bahasa Melayu.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job ID: TikTok-7330526846326524170
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.