TikTok Shop - Creator Incubation Program Manager (E-commerce) - Thailand
Responsibilities
This role operates as part of the Creator Foundation, Acquisition and Incubation team. The team mission is to ensure a long-term affiliate ecosystem for TikTok Shop though key 4 major-steps from potential creator identification, creator acquiring, creator incubation and performance analysis for further incubation program development as to serve each TikTok Shop project and long-term direction of the platform.
Responsibilities:
- Proceed lead list analysis as to understand creator ground and segment them for acquisition prioritization.
- Highly involved in the acquisition process to ensure the portfolio suitability and smoothen creator journey to the right incubation team.
- Design and co-ordinate cross-functionally to solidify the right fit scale incubation mechanics/approach for the e-commerce beginner and emerging creators.
- Project manages to ensure incubation program/event outcome (EC adoption, GMV growth, Quality uplift), while keeping a good track of CIR rate.
- Own the communication channel incl. program on-boarding process, mechanics/campaign communication, creator co-ordination both in 1:many and 1:1 approaches depends on creator type and nature.
- Track program performance and optimize incubation mechanics in a timely manner.
Qualifications
Minimum Qualifications:
- Minimum Bachelor's Degree or above
- English proficiency and Thai language proficiency
- 2+ years of experience in creator/partner or project manager area. E-commerce background as a plus
- A good understanding of content creator landscape
- Good data analysis, able to independently analyze, craft out insights and turn into an action plan
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- Impressive interpersonal skills and stakeholder management in order to drive business outcomes
- High sense of ownership and ability to manage end-to-end processes with minimal guidance.
Preferred Qualifications:
- Collaborative and adaptive mindset that is able to pivot contribution to business needs
- Comfortable working in a fast-paced and dynamic environment
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.