TikTok Shop - Content Strategy & Operations Specialist, Platform Ops (E-commerce) - Thailand

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

In this role, you will be responsible for driving the success of sellers by developing and delivering training sessions, workshops, and resources that help sellers understand how to effectively use our platform's livestreaming tools.

Join us as we drive the future of e-commerce here at TikTok.

Responsibilities
- Educate and empower sellers to develop live streaming skills and drive measurable improvements in their livestream performances.
- Live Streaming Product Go-to-Market (GTM) Strategy & Execution: own the end-to-end GTM process for products launched via live streaming channels, ensuring new or optimized live-related products/services gain rapid adoption and deliver value to sellers.
-Building tangible, replicable showcases (i.e., "content benchmarks") that raise the overall quality of live streaming content across the platform, inspiring sellers to create more engaging and conversion-driven sessions.

Qualifications

Minimum Qualifications:
- Bachelor's degree and above in related fields
- High oral and written communication proficiency in both Thai and English languages as this person will regularly conduct presentations and work with stakeholders across different regions.
- Ability to explain complex or technical processes into easy-to-understand language for diverse users.

Preferred Qualifications:
- Previous background in sales management, customer success or content-related is a plus.
- Experience in product training or education.