TikTok Shop - Content Strategy & Operations Specialist, Platform Ops (E-commerce) - Thailand
Responsibilities
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.
Join us as we drive the future of e-commerce here at TikTok.
Responsibilities
- Responsible for the affiliate product assortment strategy, continue to optimize the product pool by improving both the quality and quantity of hero products. This requires good communication and stakeholder management skills across creator team and seller team.
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- Responsible for the strategy related to the Thailand affiliate product tool operations. Work closely with regional product team to improve and optimize product tools in Thailand affiliate marketplace, including optimizing affiliate marketplace products and improving the operational efficiency between affiliate products and creators
- Improve the data tracking system of the affiliate and formulate annual/quarterly/monthly affiliate operation goals and strategies according to the actual situation in Thailand
Output related responsibilities
- Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV , the number of products in the affiliate, the number of creators, etc.;
- Delivery of product assortment project goals, including but not limited to the product pool strategy, the hero product pool showcase, the hero product pool penetration rate, etc.
Qualifications
Minimum Qualifications:
- Minimum Bachelor's Degree or above
- English proficiency is a must, and Thai language proficiency
- 3+ years of experience in affiliate, project management, merchant acquisition, vendor management, or eCommerce platform partnership development
- Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV, the number of products in the affiliate, the number of creators, etc.
Preferred Qualifications:
- Excellent communication skills, both in team collaboration and with different stakeholders
- Good ability to solve problems, deal with uncertainties and handle pressure
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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