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TikTok Shop - Commercial Strategy Lead (Malaysia, E-Commerce)

AT TikTok
TikTok

TikTok Shop - Commercial Strategy Lead (Malaysia, E-Commerce)

Kuala Lumpur, Malaysia

Responsibilities

About the team
In this role, you will be part of Malaysia TikTok Shop Category & Merchant Strategy's function, involved in leading initiatives that unlock growth and improve overall business performance.

As a Commercial Strategy Lead, you will drive a team and oversee high-impact strategic initiatives to elevate TikTok Shop's commercial performance in the local market. You will be responsible for defining project scopes, setting priorities, and delivering results that align with business goals.

Responsibilities
- Own and lead complex, cross-functional projects to improve assortment, performance, and user experience across local markets
- Identify key growth opportunities, define project scopes, and set clear, measurable objectives

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- Oversee project planning, execution, and monitoring, ensuring timely delivery and alignment with business goals
- Lead and mentor a high-performing team, driving adoption of best practices in planning and execution
- Engage senior stakeholders across functions to align on strategy, troubleshoot roadblocks, and drive accountability
- Provide commercial and strategic direction through structured analysis, market insights, and business modeling
- Serve as the main point of contact for cross-regional strategy alignment and performance tracking

Qualifications

Minimum Qualifications
- Strong academics from top-tier institutions with Bachelor's Degree or Advanced Degree (preferably an MBA) in a relevant field
- Minimum of 5 years of working experience from top tier management/ strategy consulting firms preferred
- Superb business acumen and able to see operational improvements with a commercial perspective
- Excellent interpersonal and communication skills to present solutions and results at leadership level
- Exceptional analytical and quantitative problem-solving skills to achieve tangible outcomes in a dynamic business environment

Preferred Qualifications
- Deep understanding across multiple e-commerce domains (e.g., Commercial Growth, Product Strategy, Marketing, Brands)
- Proven track record of influencing senior stakeholders and managing or mentoring high-performing teams

Client-provided location(s): Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job ID: TikTok-7524242365998876936
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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