TikTok Shop - Business Development Manager, Logistics

Responsibilities

About the Team
We are looking for a talented Business Development Manager to join the UK team for TikTok Logistics division. A successful candidate would play a pivotal role in scaling Tiktok Logistics in the UK to help merchants grow on the platform with their logistics and fulfilment needs. This role will be pivotal in helping raise the visibility and adoption of a new product to a wider set of Merchants, which aims to help them We are looking for someone with an entrepreneurial spirit, who is adaptable, collaborative, and is able to work with a number of Merchants, and internal stakeholders in a fast paced and exciting environment.

Key Responsibilities
- Engages with Mass Acquisition, Incubation and Marketing teams to help drive campaigns for wider Merchant outreach for TikTok Shop Merchants, including hosting and participating in webinars/digital events and attending Merchant Meetings with eCommerce team account managers;
- Drive the development of seller education guides and content, and also help guides for inbounding to help Merchants onboard and adopt Tiktok Logistics. This may also involve training merchants via webinars and videos;
- Work cross functionally with logistics and operations teams to understand Merchant feedback and potential improvement areas. This may include activities such as sharing Merchant feedback (Voice of the Customer), conducting reviews with Account managers, and running Surveys/Roundtable with Merchants;
- Regularly engage with a limited set SMB size sellers to give limited AM support (i.e. Helping them to onboard with Tiktok Logistics and create the first trail). This may involve development of presentation/metrics to review with Merchants;
- Provide regular updates internally to the progress of the lead/funnels and potential trends/forecasts. This may involve developing funnel views and metrics to help drive Business Development discussions.

Qualifications

Minimum Qualifications
- 3+ years of experience in a Commercial role (Sales, Account Management, Merchant Acquisition etc...);
- Bachelors degree or equivalent qualifications demonstrating business/Marketing understanding and ability to think analytically;
- Proven track record in taking end-to-end ownership and driving results;
- Strong verbal and written communications skills, as well as the ability to work effectively and cross-functionally across internal and external organizations;
- Strong analytical and problem solving skills, with a degree of proficiency working with data/ analytical tools;
- Demonstrated ability to manage multiple projects - work prioritization, planning and task management;
- Proficiency in oral and written in English in order to closely work with merchants.

Preferred Qualifications
- Experience working in logistics/fulfillment/retail ecommerce would be highly preferred;
- Understanding of Supply chain/logistics would be highly preferred.
- Proven experience in a fast-paced environment is preferred