TikTok Shop - Brand Account Management, Lifestyle (Thailand)
Responsibilities
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.
Join us as we drive the future of e-commerce here at TikTok.
Roles & Responsibilities:
- Accelerate brand growth through platform activities including campaigns, content and non-content activities, brand investment and new collaborating initiatives with platforms.
- Develop internal strategy and action plan to grow brands and request brand policy support for top and potential brands in the portfolio
- Discover new or potential collaboration that fits into the brand's and platform's short-term and long-term goals and build JBPs.
- Ensure brands completely understand and are up-to-date on platform's governance or changes that might impact their planning or operations.
- Conduct brand reviews and alignment with top management and related people and ensure alignment in the next steps with top or selected potential brands
- Monitor brand's performance and ensure brand has executed their action plan as committed or even go beyond.
- Build and maintain relationships with brands, negotiate and secure best deals based on campaign or seasonality.
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- Maintain service quality provided by brands per platform's governance or policy in order to increase brands' and platform's credibility, conversion rate and thus customer satisfaction.
- Collaborate with internal teams to drive various initiatives from platform, cluster, category, and brands.
Qualifications
Minimum Qualifications:
- Minimum Bachelor's Degree or above
- 3 years+ experience in e-Commerce; direct experience in relevant categories preferred
- Proficient in English and Thai languages
- Strong analytical and problem solving
- Excellent interpersonal, presentation and negotiation skills
- Attention to detail, affinity with numbers, logic and problem solving skill
- A good team player, fast learner, eager to win and go the extra mile, and open to changes
Preferred Qualifications:
- Attention to detail, affinity with numbers, logical and problem solving skill
- Strong connections with brands and big sellers are preferred
- A good team player, fast learner and open to changes
- Proficient in Excel and ppt
- Excellent interpersonal and negotiation skills
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.