TikTok Shop - Accounts Receivable Specialist - US Local Logistics Settlement

Key Responsibilities:
Accounts Management & Reconciliation
- Review, reconcile, and validate merchant logistics fee invoices to ensure accuracy and completeness.
- Prepare regular AR analysis reports, monitor aging, and identify high-risk accounts.
Collections & Dispute Resolution
- Track merchant payment progress and establish cross-functional mechanisms to improve collection efficiency.
- Handle merchant billing disputes and collaborate with Operations, Legal, and Risk teams to develop solutions.
Process Optimization & Automation
- Participate in the standardization and systemization of AR processes, including invoicing, adjustments, and write-offs.
- Support the development of AR dashboards to enhance data transparency and operational efficiency.
Risk Control & Governance
- Contribute to bad debt management and negative balance resolution strategies.
- Support cross-functional projects focused on receivables recovery and risk mitigation.
Cross-Functional Collaboration
- Maintain effective communication with Finance, Risk, Legal, Operations, and other stakeholders to align AR management with company goals.
- Provide financial insights in settlement-related cross-functional projects.

Qualifications

Minimum Qualifications:
- Bachelor's degree or above in Finance, Accounting, Economics, Logistics, or related fields
- 3+ years of experience in accounts receivable, settlement, or financial operations; experience in cross-border e-commerce or logistics is a plus.
- Strong understanding of AR management, aging analysis, adjustments, and write-off processes, with proven problem-solving and risk identification skills.
- Proficient in data analysis and system operations; ERP or AR management system experience preferred.

Preferred Qualifications:
- Professional certifications such as CPA/ACCA, or experience in financial analysis.
- Experience in cross-functional project management and process improvement.
- Familiarity with North American merchant settlement practices and logistics-related receivables processes.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $121600 - $232645 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Seattle, WA

Job ID: TikTok-7535509881782208786

Employment Type: OTHER

Posted: 2025-08-09T00:18:46