Responsibilities
About the Team:
The legal team is growing together with our company and is committed to provide top-end in-house legal services to our internal clients. We are looking for a competent candidate to join us to work closely with internal stakeholders to provide pragmatic and strategic advice on innovative enterprise and consumer product offerings and services in the region.
Our team is at the forefront of building and nurturing strategic content partnerships in Japan, collaborating with leading media entities such as Anime Publishers, TV stations, film studios, sports organizations, and other professional content producers. We are passionate about enhancing TikTok's content ecosystem by driving innovation, growth, and digitalization through close collaboration with both external partners and internal cross-functional teams.
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We thrive in a fast-paced environment, where teamwork, creativity, and strategic thinking are key to achieving our goals. Our team is dedicated to ensuring seamless operations and fostering strong relationships with partners to deliver high-quality content experiences for TikTok users. If you are excited about shaping the future of content and media, you'll fit right in with us.
We are seeking a positive, self-motivated and highly organized individual to take on a Publisher (Corporate) partner facing program manager role to drive strategic initiatives that will help our managed partners to further engage and grow on TikTok.
This role will be based in Tokyo.
Responsibilities:
- Program Development, Execution and Management: Develop, execute and manage locally relevant programs (including both IRL and online events and campaigns) to drive Publisher (and Creator) engagement by working closely with Local Publisher (and Creator) teams.
- Localization and Adaptation: Contribute to the customization and adaptability of Central and Regional programs to meet local market needs and cultural nuances.
- Operational Support: Support the onboarding, localization and day-to-day operations of programs in local markets. Ensure program objectives align with Regional and Central best practices and goals of driving product adoption, key vertical content supply and priority TikTok initiatives.
- Performance Monitoring: Assist in developing and monitoring metrics for program success. Align on standardized, clear measurement plans and set joint OKRs in line with Publisher team. Give timely reporting on program performance and insights for improvement.
- Market Insights Collection: Provide relevant market insights to inform program adaptation. Deliver actionable insights to Local, Regional and Central teams.
- Collaboration and Communication: Foster positive relationships with cross-functional, Regional and Central teams to ensure effective execution of programs.
Qualifications
Minimum Qualifications
- Candidates must have a minimum of 5 years of experience in program/project management, operations, or a closely related field, preferably with market-specific program development and execution in a content platform or social media environment.
- Experience in operational support, strategic planning, and aligning local programs with broader company objectives to drive partner growth and product adoption.
- Proven ability to develop, implement, and optimize marketing/educational programs, events and/or content promotion by driving external stakeholders/vendors.
- Comprehensive understanding of the global and local creator/content ecosystem, including deep knowledge of social media platforms, content industry landscape, and current and emerging trends in content consumption.
- Advanced data analysis and performance monitoring skills, proficiency in data analytics tools, and ability to translate data insights into strategic actions, and program development.
- Ability to lead multiple cross-regional and cross-functional projects in a fast-paced environment, with managing large-scale budgets > USD1M while maintaining focus on achieving cost efficiencies.
- Excellent written, verbal, and professional communication skills in both Japanese and English for when facing internal and external clients.
Preferred Qualifications
- Plan and manage user-facing online marketing campaigns with a data-driven approach and a proven track record of success.
- Strong understanding of local market dynamics and cultural considerations.
- Excellent communication and collaboration skills.
- Experience working in a global team, across multiple time zones and cultures.