TikTok e-Commerce - Creator Operation Senior Manager - Japan

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok.

Responsibilities:
- Identify and support creators with great potential in commerce, and provide training to help them grow; design and develop creator growth plans on TikTok
- Responsible for key business results including the number of creators at different levels, creator content engagement, and long-term retention/sustainable growth
- Identify the Affiliate Program strategy based on business needs, and design and implement creator and partner education programs to drive quality creator/content supply and creator growth at scale leveraging the Affiliate services/platform
- Align with cross-function teams to improve creators' experience on TikTok, and initiate and create opportunities for creators to grow, including but not limited to online and offline campaigns, brand opportunities, product launches, etc.
- Navigating through ambiguity, adapting to frequent changes, and influencing key stakeholders
- Initiate and launch efficient, cost-effective programs, content strategies, activations, or incentive strategies to incentives and engage creators to gain performance growth
- Decomposing complex problems, devising new approaches, and creating scalable solutions

Qualifications

Minimum Qualifications:
- Excellent logical analysis ability and data-sensitive, attention to detail, affinity with numbers, strong in problem-solving
- Experience in managing diverse teams or agencies
- Ability to communicate and collaborate effectively within a diverse range of people and job functions;
- Familiar with TikTok and mainstream affiliate programs is preferred
- Fluent in Japanese and English; Cross-cultural communication and collaboration skills, working cross-functionally in a global working environment.

Preferred Qualifications:
- 3 to 5 years of relevant experience in content-based platforms
- Strong connections with creators and creator agencies are preferred
- Excellent interpersonal skills, strong in both verbal and written communication, flexible in an organizational environment