Responsibilities
As part of the wider TikTok Shop UK Creator Operations team, the Ascending Creator team is responsible for growing our mid-tier creators, a growing pool of affiliates who produce consistent e-commerce content. The team grows and engages creators through our community channels, through targeted education, brand matchmaking/partnerships, content strategy, content merchandising and platform initiatives.
We are seeking talented and driven individuals to join us as a Project Intern, offering hands-on experience and industry exposure in the dynamic field of social commerce. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
Responsibilities
- Assist Creator Managers in developing their e-commerce content strategy and audience growth plans through; goal-setting, campaign and brand opportunities and key content/merchandise directions.
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- Monitor and analyse the performance metrics of creator campaigns and shoppable content, adjusting strategies as needed to optimise creator content and improve sales performance.
- Collaborate with Creator Managers to enhance the existing creator-managed program and its service offerings, refining processes and SOPs for continuous improvement.
- Work closely with cross-functional teams (e.g. Category, Product, Legal, Governance) to optimise processes, remove any friction to creator experiences and further support affiliate GMV growth.
- Provide support and troubleshooting for technical issues that creators may encounter.
Qualifications
Minimum Qualifications
- Currently pursuing a Bachelor's degree or above.
- Available to start immediately for a duration of 3 to 6 months.
- Familiar with TikTok and mainstream affiliate programs, e-commerce platforms; experience in content-based e-commerce.
- Strong analytical skills, with the ability to interpret performance data to drive creator growth plans.
- Excellent interpersonal, communication and negotiation skills; ability to build and maintain relationships with creators and cross-functional teams.
Preferred qualifications
- Previous experience in creator management, affiliate marketing or digital/social media marketing is highly preferred.
- Knowledge and experience in LIVE shopping may be beneficial.
- Quick learner, proactive and resilient, ability to cope well under pressure.
- Ability to manage ambiguity and thrive in a fast-paced working environment.