Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
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About the Team
As part of the wider TikTok Commerce Operations team, the Affiliate Operations Team is looking after quality creator/content supply and creator brand growth at scale leveraging the Affiliate services and platform. The team is responsible for scaling the following operations leveraging affiliate product features or tools: acquiring/converting new creators, educating and driving creator engagement/growth, increasing efficiency of creator discovering products available on TikTok Commerce (through building a rich, quality, easy-to-use and competitive product marketplace) and improving the process facilitating partners seeking partnerships with creators.
Responsibilities:
1. Formulate key operations strategies for TikTok Commerce Affiliate creator incubation and growth based on market understanding, business needs and competitor learnings;
2. Design and execute effective incentive programs to motivate creators to engage and grow;
3. Work together with product teams and user research teams to collect creator and partner feedback and shape the strategy and direction for Affiliate Product Optimisation;
4. Initiate and lead key cross-functional projects and coordinate across different stakeholders.
Qualifications
Minimum Qualifications:
1. Solid work experience of commerce or user-facing, affiliate product design, affiliate program operation;
2. Extensive work experience in scale creator/influencer/user/busienss partner growth or mixed experience in social media platform side, brand side, and creator/influencer agency side;
3. Excellent interpersonal and negotiation skills;
4. A good team player, fast learner and open to changes;
5. Attention to detail, affinity with numbers, strong in problem-solving;
Preferred Qualifications:
1. Strong knowledge and experience of live streaming;
2. Strong connections (especially in Europe ) with creators and creator agencies;
3. Familiar with TikTok and mainstream commerce platforms, experience in content-based commerce.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.