Technical Program Manager - Network Infrastructure
Responsibilities
About the Team:
The Networking brings together innovative ideas and technologies from network architecture, software-defined networking (SDN), network virtualization, switch software and hardware co-design, and high-speed networking, to create hyperscale data-center networking solutions that power several of the most popular apps of the world such as Douyin and TikTok which serve hundreds of millions of users around the globe.
The Networking is responsible for designing, building, and operating the global, intelligent network infrastructure to meet the requirements of high availability, scalability, and high-performance. By joining this team, you will gain marketable software development and/or network operation experiences in data center networking on a massive scale.
We are seeking a Technical Program Manager to join our network engineering team. You'll drive the end-to-end delivery of the systems behind Tiktok and work with various team members to inspire creativity and bring joy to users around the globe.
Responsibilities
• As a TPM, you'll be the bridge between various teams across countries, working closely with people from Product, Engineering and various teams, driving the end-to-end delivery of new products and features to market, inspiring creativity and bring joy to our users around the globe.
• Manage a variety of complex, cross-functional programs and lead all aspects of assigned programs delivery.
• Create and maintain the Roadmap for the teams you work closely with, along with the respective Tech and Product leaders.
• Define the way of driving these programs and constantly find ways of improving this process in a data-driven manner. You'll be the owner of the collaboration process and tools.
• General Project management activities including but not limited to:
1. Prepare the project schedule, define the milestones;
2. Track and report progress, identify and mitigate risks, removing blockers;
3. Lead Agile/Scrum teams as a coach or scrum master;
• Embrace Tiktok culture and principles and promote an environment that embodies company's Principle and Values.
Qualifications
Minimum Qualifications:
- BA/BS degree or above with 3+ years of network project delivery or technical leadership background, plus strong organizational and interpersonal skills, will enable you to succeed in the fast paced environment.
- Good understanding of datacenter network knowledge, include but not limit to switches, routers, cabling, rack integration, routing and switching concept etc.
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- An understanding of Agile is desirable but not essential, more important than your specific skillset is your 'can do' attitude and willingness not to be constrained by your job description.
- Effective communication skills to handle comms to teams, management and cross functional stakeholders at all levels, and a proven track record of getting things done/shipping projects.
- Experience working in a dynamic, fast-moving environment where self-motivated, autonomy and self-decision making is needed (to an extent) and juggle between multi projects/tasks.
- Experience working in multi-time zone, multi-culture is preferred
- Passionate about the Internet industry and willing to grow with the company in the process of learning by dealing with emerging global issues and challenges.
Preferred Qualifications:
- Experienced with large scale BackBone network or have delivery experience;
- Experienced with large scale OTN network or have delivery experience.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.