Technical Program Manager, Infrastructure Delivery

Responsibilities

The infrastructure team supports the company's fast growth by building and operating hyper-scale datacenters, managing the life cycle of server fleet, providing cloud solutions, and developing various infrastructure services and making sure they are scalable and are reliable

Responsibilities:
- Drive strategic, cross-functional initiatives to delivery data center infrastructure
- Drive all aspects of program management (planning incorporating dependencies, key milestones and deliverables, data gathering, analysis, communication, risk management and mitigation, status tracking and reporting, implementation, monitoring, execution, and delivery of the initiative/program.
- Influence and collaborate across organizations including engineering, product, security, legal, compliance, finance, and more to effectively build commitment with execution teams, negotiate competing requirements, ensure alignment and program progress, and improve processes.
- Communicate program plans and risks and issues to stakeholders.
- Partner with leadership to identify and solve cross-functional challenges.

Qualifications

Minimum Qualifications:
- BS in a technical field
- 5+ years of project management experience driving complex, cross-functional technical programs
- Excellent oral and written communication skills
- Experience with project management tools including Jira
- Familiarity with infrastructure technologies including cloud, datacenter, and networking

Preferred Qualifications:
- Experience in software development
- Experience in improving operational efficiencies
- Strong ability to influence and partner with stakeholders across multiple organizations to ensure alignment, mitigate risks, manage competing priorities, and allocate resources
Independent, critical thinking to navigate through ambiguity from a vague problem to a detailed solution
- Self-motivated and proactive with a proven ability to adapt well in a fast-paced tech company and collaborate closely with teams on different operating cadences