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Technical PMO Lead, Global E-commerce Engineering

AT TikTok
TikTok

Technical PMO Lead, Global E-commerce Engineering

San Jose, CA

Responsibilities

Global e-commerce is a content e-commerce business with international short video products as the carrier. It is committed to becoming the first choice for users to discover and purchase good products at affordable prices. The global e-commerce business team hopes to provide users with more tailored, and efficient consumption experience, enabling merchants to receive reliable platform services in different scenarios such as live e-commerce, short video content e-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.

About the team:
The Tech PMO team is one of core functions within the Global E-commerce Technology organization. We are responsible for connecting cross-functional teams and driving strategic initiatives with efficiency and impact. Our scope includes managing tools, processes, and performance metrics for the tech organization. By leveraging project management as a core competency, we aim to enhance organizational synergy, improve delivery efficiency, and accelerate business growth.

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Responsibilities:
1. Lead PMO Strategy in the US:
Drive project governance for the Global E-commerce tech team by establishing standardized frameworks, tools, and metrics. Oversee cross-functional dependencies, support efficient resource planning, and ensure project execution aligns with strategic business goals.
2. Project Leadership & Delivery Management:
Provide strategic guidance and support to project managers across teams. Foster collaboration between Product, Engineering, and Business stakeholders, and serve as a key liaison to senior leaders to ensure transparency, accountability, and outcome-driven execution.
3. Execution of Core Project Management Activities:
- Develop and maintain project schedules with clearly defined milestones.
- Track progress, identify and mitigate risks, and proactively remove blockers.
- Lead Agile/Scrum teams as a Scrum Master or Agile coach.
- Ensure the smooth and timely release of products and applications to market.
4. Culture & Team Development:
Promote and embody the team's culture and values. Encourage a results-oriented, collaborative, and inclusive work environment. Contribute to the continuous improvement of project delivery practices and support the growth of project management capabilities across the organization.

Qualifications

Minimum Qualifications:
1. Bachelor degree or above with 5+ years of experience in program or project management, including 3+ years in a PMO or leadership role.
2. Proven track record of managing complex, cross-functional programs in fast-paced environments.
3. Demonstrated ability to lead large-scale initiatives from end to end, applying both strategic oversight and execution.
4. Demonstrated ability to influence without direct authority and drive alignment across diverse teams with potentially conflicting priorities.
5. Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

Preferred Qualifications:
1. Experience in e-commerce, content commerce, or live-streaming platforms.
2. Success managing global programs in large, matrixes, and dynamic organizations.
3. Professional certifications such as PMP, PMI-ACP, CSM, or SAFe are highly desirable.
4. Technical background or experience in software/technology organizations is a strong plus.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $204000 - $403200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7520506241442547976
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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