Strategy & Operations Manager - Spanish Speaking Latin America

Responsibilities

The high-performing Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting, revenue planning, sales & client incentive policy-making, driving operational effectiveness in tooling and sales processes, and ensuring productive and fruitful partnerships cross-functionally across internal teams.

We're looking for a Strategy & Operations Manager who will cover the Andean Region as part of the Spanish Speaking LATAM team, be responsible for building strong partnerships with sales leaders & teams, drive key functions of the business including analytics & reporting, planning & forecasting, and strategic projects. We are looking for someone who is eager to be a part of a dynamic, high-growth, fast-paced environment, and will partner with and support cross-functional teams as well as the Monetization Strategy & Operations team at large. This person should have strategic thinking capabilities, be detail-oriented, a self-starter, able to wear multiple hats, have the ability to identify issues and take the initiative to solve them, and be comfortable operating in ambiguity.

What you will do:
- Partner with stakeholders across the business to identify revenue opportunities, translate them into concrete go-to-market levers, drive and track progress, and measure impact
- Build reports and dashboards that highlight business KPIs and drive sales intelligence
- Manage revenue planning: Target setting, forecasting, partnering with leadership teams in maintaining an accurate sales pipeline, revenue attainment tracking
- Ensure attainment and bonus calculation: Managing and tracking sales team quotas and calculating commission plan payments; field sales inquiries and diagnose data discrepancies to ensure accurate attribution
- Build external incentive programs for clients that drive revenue, product adoption, and improve other business health metrics as business needs change
- Define and authoritatively enforce sales & client policies with respect to revenue recognition and attribution, channel segmentation, transfer criteria, customer acquisition and more; partner with counterparts in other sales channels and regions to resolve ownership conflicts, all with a positive attitude and a desire to do what is best for the business as a whole
- Identify deficiencies in processes & tools and partner with internal teams to develop and implement solutions; drive the adoption of new solutions, as well as provide ongoing training & documentation
- Foster cross functional collaboration: Cultivating and maintaining strong working relationships with critical business partners (e.g. Sales, Product, Legal, Finance)

Qualifications

Minimum Qualifications:
- 5+ years of experience in a fast-paced environment & similar function (e.g. strategy & operations teams in other companies, consulting, finance); experience in media, media operations, or digital advertising is a plus