Strategy & Operations Graduate (TikTok Shop Operations) - 2027 Start
Responsibilities
About the Team / Role
TikTok Shop's Strategy & Operations team helps set the direction for one of Europe's most exciting ecommerce businesses and turns ambitious ideas into measurable results. You will take on meaningful work from day one, using data, user strategy, and cross-functional collaboration to shape growth strategy, improve how the business operates, and create better experiences for sellers and shoppers.
Key Responsibilities
- Help shape business plans and growth strategy by turning performance data into focused priorities and actions.
- Explore operational, commercial, and user data to uncover growth opportunities, risks, and ways to improve the customer experience.
- Design smarter processes and operating mechanisms that help teams move faster and scale effectively across Europe.
- Drive cross-functional projects with Category Management, Seller Operations, Marketing, Product, and Logistics, including e-commerce go-to-market and new product launch initiatives.
- Build clear, persuasive recommendations for business reviews and leadership decisions, with the opportunity to see your ideas put into action.
- Research markets, competitors, consumer goods trends, and integrated marketing approaches to inform strategic choices.
We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
Qualifications
Minimum Qualifications:
- Individuals who will complete or have recently completed a degree (Bachelors, Masters, PhD) in Business, Economics, Finance, Engineering, Data Analytics, or a related field.
- Fluent in English and German to ease communication with German stakeholders
- Strong analytical curiosity and a structured approach to solving open-ended business problems.
- Confident communicating ideas clearly and working with people across different teams, functions, and cultures.
- Self-motivated, adaptable, and excited to take ownership in a dynamic environment where priorities and opportunities evolve quickly.
Preferred Qualification:
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- Comfortable using spreadsheets and presentation tools to turn analysis into a clear story; experience with SQL or data-visualization tools.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.