Strategy Building and Implementation Specialist - AI Data Service Operations
Responsibilities
About the Team
The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.
Responsibilities
- Lead the development of business strategy for ADSO, ensuring alignment with global business priorities and evolving operational needs.
- Apply a leadership perspective when analyzing business priorities by considering cross-functional, financial, operational, and market factors; proactively surface blind spots and provide well-rounded insights to guide decision-making.
- Translate high-level business objectives into actionable roadmaps, balancing long-term vision with short-term execution; and ensure consistent tracking and governance required for ADSO to meet and deliver on our strategy.
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- Develop high-quality leadership reports with a strong narrative that is clear, precise, and concise while remaining comprehensive; ensure insights are framed in a way that is customized to different audiences and purposes.
- Conduct robust analyses of complex organizational and business metrics, distill large volumes of data into clear, actionable insights, and present them through concise narratives and effective visualizations; ensure reports to leadership are precise, comprehensive, and strategically relevant to support key decision-making.
- Build necessary frameworks to support large scale organizational management that is aligned with business priorities; drive the implementation and governance accordingly.
Qualifications
Minimum Qualifications
- 5 years of experience in strategy development, business planning, or operational analysis within Trust and Safety, Content Safety, or Content Operations industry.
- Proven experience managing regional/global process improvement projects.
- Exceptional written and verbal communication skills, with expertise in delivering high-level communication to executive audiences.
- Extensive experience managing regional and global cross-functional stakeholders.
- Strong quantitative and analytical skills with expertise in strategic analysis, data interpretation, and data visualization.
- Demonstrated ability to connect operational data, financials, and other relevant insights into broader business strategy.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Familiarity with capacity planning, resource governance, or operational metrics.
- Bachelor's degree or above.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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