Responsibilities
About the Team
Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed and fault-tolerant systems. Product SREs help ensure the reliability and uptime for the services underpinning the TikTok product. Our team pays great attention to optimizing existing systems, working closely with cross functional teams and eliminating toil through automation.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Want more jobs like this?
Get Software Engineering jobs in San Jose, CA delivered to your inbox every week.
In the USDS TikTok Product Engineering SRE team you'll have the opportunity to manage complex challenges at scale, while utilizing your knowledge in coding, algorithms, troubleshooting, complexity analysis and large-scale, distributed system design. We embrace a culture of diversity, intellectual curiosity, openness and problem solving. We encourage close collaboration while promoting self-direction.
What You'll Do:
- Gain a solid understanding of the various components and services that power the TikTok experience
- Utilize computer science fundamentals to troubleshoot and resolve real world problems across our globally distributed microservice-based architecture that can handle petabytes of data
- Help maintain services to meet service-level-agreements (SLAs) or service-level-objectives (SLOs) by measuring and monitoring availability, performance, and overall system health
- Work with teams across different pillars to continuously find new and creative ways of operating at scale via software solutions and tooling
- Utilize modern software development best-practices to eliminate toil, automate production updates, and build robust services to improve observability (metrics, traces, logs).
- Participate as part of a global team to support site-up issues to ensure we deliver best-of-breed services for TikTok's business.
Qualifications
Minimum Qualifications:
- Bachelor's degree in Computer Science or a related technical field
- Experience with the Linux command line and related Linux OS concepts
- Comfortable coding in Python, Go, or Java.
- Solid knowledge of computer field fundamentals for network concepts (DNS, TCP/IP, OSI model, routing/switching, load balancing), database and algorithms.
- Effective communication skills and an ability to self-educate when presented with a novel task or deliverable.
- Self-driven at discovering, analyzing and summarizing problems to promote continuous improvement of projects.
- Passionate, self-motivated and can demonstrate excellent teamwork skills.
Preferred Qualifications:
- Hands on experience provisioning and managing infrastructure on a public cloud such as AWS, GCP, Azure, etc.
- Hands on experience building a scalable, cloud-native or microservice based application.
- Exposure to change management, incident management, CI/CD, agile concept and process.
Candidates for this position must be legally authorized to work in the United States. This position is not eligible for visa sponsorship or support.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $115763 - $162000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.