Responsibilities
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
What would I be doing?
- Complete regular assessments relating to search quality in accordance with the evaluation of standard documents.
- Use side-by-side methods to complete daily strategy assessment of search quality in accordance with evaluation standard documents.
- Judging user search needs through various queries and tools, and sorting out the classification of requirements.
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- Analyze the difference between search-type results such as goods, videos, hashtags, or users and rate the quality of these results based on policies.
- Provide ideal search results and feedback suggestions for policy improvement.
- While it is assumed the evaluator will focus on their area of expertise, there will be occasions in which he/she will work on projects outside this core area that could require other capabilities, such as using assessment methods flexibly to support related projects.
Qualifications
Minimum Qualifications:
- Proficiency in English and Bahasa Indonesia (market language).
- 1 year of experience as a Content Specialist or Content Reviewer.
Preferred Qualifications:
- You have completed a Bachelor's degree or above.
- Experience in Search Evaluation.
- Knowledge about search engines, the best way to be engaged with TikTok, and familiarity with shopping apps, local apps, or internet companies.
- Excellent identifying problems, problem-solving skills, and learning abilities.
- In-depth understanding of local culture and familiarity with the Internet usage habits of local users.