Responsibilities
About the Team & Role
The Global E- commerce Team is responsible for capturing and identifying user's e-commerce intention and operating the whole process to promote GMV. Some of the projects you will be part of: E Commerce recommendation, EC labelling, EC evaluation and EC events.
Our mission is to build and strengthen user awareness that they can shop on TikTok; Also to enhance the usage frequency of the search function and stimulate users' e commerce search needs. While improving user's search experience, accelerate the e-commerce business to grow.
Responsibilities:
- Responsible for the daily operation and support of Global E-commerce in search and recommendation scenarios
- Responsible for Data Analysis and Kanban construction, including indicator system construction, indicator anomaly monitoring, data lake visualization, data reporting, etc., to meet relevant business demands for data;
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- Through the problems of Data Discovery business and platform tools, propose improvement strategies, and promote the implementation to provide decision support for the business;
- Deeply understand the business logic and process, responsible for mining user pain points and corresponding needs through Data Analysis, responsible for Target User research, user feedback collection, and output product optimisation suggestions. Establish a standard demand research and feedback mechanism, and ensure a complete information pass-through chain.
Qualifications
Minimum Qualifications
- Bachelor's degree or above in mathematics, statistics, or computer-related majors.
- Fluency in both English and Mandarin required: The role involves frequent communication with global teams, clients, and stakeholders in English-speaking regions as well as in Chinese-speaking markets. Proficiency in Mandarin is essential to effectively engage with Chinese-speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross-cultural collaboration and market expansion.
- Minimum 3 years' relevant work experience in Internet Data Analysis; Familiarity with operation work in Global e-commerce.
- SQL experience as well as experience in R, Python or other scripting languages, mastery of machine learning abilities such as regression, classification, clustering, etc.
Preferred Qualifications
- Solid Communication skills.
- Experience in Internet Data Analysis is preferred.
- Proficient in using BI tools, such as Tableau.
- Data driven and goal oriented mindset, competent at multi-tasking, prioritising cross-functional global projects, and providing comprehensive solutions.
- Cross-team collaboration skills, teamwork awareness, and ability to adapt to work intensity in multiple time zones
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $66560 - $151111 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.