Risk & Compliance Specialist- USDS

It is possible that this role will be exposed to harmful content on a daily basis.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
As a Risk & Compliance Specialist on TikTok's USDS Trust & Safety team, your main objective is to help manage and scale the risk and compliance program across BPO operations and core T&S functions. You will play a hands-on role in managing audits, risk reporting, and ongoing compliance initiatives, while also partnering cross-functionally to mitigate operational risks. This role supports the broader strategy led by the Risk & Compliance Program Manager and is ideal for a candidate with strong analytical, documentation, and project management skills.
- Lead the execution of internal and external audits for BPO vendors and USDS operations
- Drive the risk management framework including risk reporting, mitigation tracking, and stakeholder engagement
- Contribute to ongoing monitoring processes, ensuring timely resolution of risk & compliance gaps
- Draft and update SOPs, policies, risk mitigation plans, and compliance workflows
- Analyze trends in audit and risk data to provide actionable insights and support strategic planning
- Collaborate cross-functionally with Policy, Legal, Internal Audit, and other cross-functional partners to address compliance and risk concerns
- Provide subject matter support to resolve escalations and high-priority risk & compliance issues
- Triage compliance issue tickets and lead resolution efforts in partnership with stakeholders
- Contribute to the maintenance and oversight of documentation within tools like Venminder, ConGo Helpdesk, and other internal trackers

Qualifications

Minimum Qualifications
- 3+ years of relevant experience in risk management, compliance, internal audit, vendor oversight, or related fields in tech or consulting environments
- Direct experience supporting audits and risk assessments, with demonstrated ownership of issue remediation
- Strong ability to translate operational risks into actionable mitigation plans
- Excellent project management and written communication skills
- Comfortable leading meetings with senior leaders, collaborating cross-functionally, and working independently in a fast-paced, high-stakes environment
- Extensive hands-on experience managing BPO oversight, policy lifecycle, third-party risk platforms, and documentation workflows a plus

Preferred Qualifications
- Experience using compliance tooling (e.g., GRC platforms, ticketing systems, audit trackers) a plus
-Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role
-Your resilience and commitment to self-care to manage the emotional demands of the role.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $91200 - $160444 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.