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TikTok

Risk Arbitration Specialist - Austin

Austin, TX

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
The global Monetization Integrity team ensures safe and quality experiences between users, creators, and businesses. The team is responsible for creating scalable and reliable solutions that allow TikTok users and businesses to interact in a trustworthy manner, always working to anticipate and protect against threats.

About Risk Arbitration Team

The Risk Arbitration Team is responsible for establishing ground truth on advertiser behavior, acting as an essential contributor to defining actor policies and products. The Risk Arbitration Specialist supports TikTok's efforts to identify and quantify complex and emerging risk signals. Risk Arbitration Specialists review monetized content and account level information in continuous succession during each shift to arrive at decisions on actor-level account enforcement.

Responsibilities
What will I be doing?
- Investigate monetized actors on TikTok's platform for behavioral trends to ensure compliance with TikTok's actor policies and standards.
- Perform targeted reviews, open-source intelligence (OSINT) investigations, etc. in order to ensure compliance by examining actor accounts and their related characteristics.
- Contribute to team effort by accomplishing related tasks as needed.
- Maintain focus on data integrity and producing work of the highest quality.

Qualifications

Minimum Qualifications
- Experience in a BPO / call center/customer service environment is a plus.
- You use and have interest in short video platforms

Preferred Qualifications
- A fast learner and able to identify and communicate risk trends across large bodies of data.
- Strong attention to detail and have a passion for maintaining a high standard of work.
- Resilient and persistent in handling routine daily tasks efficiently and accurately.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Client-provided location(s): Austin, TX, USA
Job ID: TikTok-7363696728694884659
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.