Responsibilities
Business Integrity (BI) is a global team responsible for ensuring that all monetized content on TikTok is safe, ethical and high quality. BI aims to deliver innovative solutions to improve the advertiser experience and manage risks on TikTok. The team brings many XFNs together to provide end-to-end integrity solutions to all ad products, to launch and improve integrity systems and strategies and support the business in its growth mission.
Globally, regulators are increasing focus on social media companies with new dialogues, inquiries and regulations with specific requirements relating to moderation, transparency and reporting. The Regulatory Solutions & Assurance team sits within BI. For the Regulatory Solutions & Assurance team members, our focus includes understanding the regulatory environment and converting those requirements to ensure our integrity solutions and systems are compliant, while balancing the need to grow in a healthy, sustainable and efficient manner. Regulatory Solutions & Assurance also ensures consistent information is sent externally to TT via accurate and timely transparency reports, responses to regulatory RFIs and data requests. We are also considered to be the front line compliance team with responsibility not only for implementation of compliant solutions, but also for audit readiness (and execution) and ongoing compliance assurance. Regulatory Solutions & Assurance engages with a varied set of cross functional stakeholders from legal and compliance, trust and safety, government relations and comms though to key product and policy teams.
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The team is structured to cater for the following key focus areas
- Regulatory interpretation and delivery (globally)
- Transparency
- Risk and Assurance
We are looking for a self-starter with excellent program and stakeholder management skills. You partner with and can influence stakeholders at different levels to drive alignment across cultures, timezones and teams to deliver successful programs.
You are a seasoned professional bringing experience in at least one of the following areas:
- Interpreting and prioritising complex regulatory requirements, organising parallel workstreams and implementing change in a fast paced environment
- Audit planning, preparation and execution
- Risk control development
You will collaborate closely with compliance, policy, GR, risk, legal, integrity, technical and operational teams in a high growth fast paced, often ambiguous environment.
You focus on the big picture, are mission driven and can influence others to meet regulatory goals.
An ability to self-motivate, be resilient, and a tendency to take ownership and accountability are essential. You're entrepreneurial and passionate about building products that scale.
Responsibilities:
- Be a strong point of contact for regulatory compliance within Integrity, building a strong reputation and relationship with key stakeholders.
- Monitor global compliance developments and derive meaningful insights from an integrity perspective to advise on key requirements and potential risks
- Support the translation of regulatory requirements to product, policy and operational teams
- Drive end to end compliance requirement projects within Business Integrity, engaging and coordinating multiple stakeholders with different subject matter expertise and support the wider TikTok compliance governance structure
- Analyze as-is situations, re-design processes based on regulatory requirements, drive internal and external stakeholder alignments, take ownership of key workstreams, governance and reporting structures and delivery and set up success metrics.
- Lead regulatory compliance programs from inception to implementation, exhibiting a high degree of ownership.
- Communicate and report on compliance initiatives, challenges, risks and successes to leadership and other stakeholders
- Support process improvement to optimise how we work and mature the regulatory compliance operation within Integrity
- Coordinate, input into and lead preparation of responses to various RFIs from regulatory bodies
- Perform risk assessments at a product, process, platform, or regulation level to identify key gaps and opportunities, align on priorities and ensure strong governance over decision making
- Liaise with globally dispersed and diverse Product Managers and Product Engineers who will support compliance related projects.
Qualifications
Minimum Qualifications:
- BA/BS/Legal degree or above or equivalent practical experience
- Strong background in program or product management, product operations, management consulting, auditing (financial or technical auditing), technical consultancy, risk management
- Experience in regulation interpretation and implementation in any industry e.g. GDPR (General data protection regulation), Financial Services regulations such as BASEL, IFRS; pharma regulation/ similar
- Extensive experience in project, product, process implemention
- Experience in implementing compliance and risk controls and providing ongoing compliance assurance
- An aptitude for managing & analyzing data and information and for applying critical problem solving to reduce risk while balancing business-operational-technical-legal needs
- Experience presenting complex process flows and requirements to a broad range of stakeholders across technical and non-technical teams
Preferred Qualifications:
- Experience with online advertising, ad delivery
- Experience in trust & safety or similar risk control environments
- Understanding of global regulatory landscape as it pertains to the digital industry