Regional Workplace Manager - USDS

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Intro
The Regional Workplace Services Manager will lead our Regional Workplace Services team supporting our Engineering and E-Commerce centers of excellence in Mountain View, CA and Bellevue, WA. This role will partner closely with Real Estate, Human Resources, EHS, Procurement, Finance, Security, IT and other key business leaders to provide workplace services and programs that exemplifies our culture and values. This is the role for you if you are passionate about cross-functional collaboration, working globally, and organizing important information.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
- Ensure all sites within the prescribed portfolio are managed and maintained to a high standard and in compliance with state, global and regional policies and guidelines.
- Lead a regional team of Workplace Managers, Workplace Coordinators and Workplace Assistants in ensuring the workplace experience supports the company's mission & values, while ensuring business deadlines and performance metrics are achieved
- Partner with Workplace Services peers to seamlessly deliver new office spaces, expansions and other facilities projects, including furniture procurement, facility installs and move management.
- Oversight and management of regional office administration, IFM service delivery, Workplace Experience, and Food and Beverage programs within the agreed SLAs and compliance standards.
- Participate in continuous improvement initiatives across all lines of business with the Workplace Services organization.
- Build department policies and procedures, complying with International Health and Safety Standards.
- Manage and assists with the development of annual operating and capital budgets, financial variance tracking, and operations expenses management
- Work with various teams to develop creative solutions and programs to address ever-changing business and employee needs.
- Conduct regular, formal site condition inspections and work closely with responsible parties to ensure any deficiencies identified are resolved.
- Drive innovation and continuous improvement of people, systems and processes.
- Support the Workplace Lead in the development of business strategy in line with current and emerging needs.

Qualifications

Minimum Qualifications
- 4+ years previous experience in Facilities Management / Workplace Experience or in a related field
- Bachelors or equivalent years of experience
- Excellent organizational skills and attention to detail
- Excellent communication and interpersonal skills, and the ability to work with internal and external stakeholders
- Great communicator and always thinking about the employee's workplace needs.
- Extreme attention to detail, and desire to ensure office safety and morale.

Preferred Qualifications
- Ability to work quickly and efficiently against strict deadlines.
- A demonstrated ability to work collaboratively across departments and levels within a complex organization.
- Knowledge of how to create TikTok content to bring workplace tutorials to life.
- Genuinely care about a great workplace experience and environment for all staff and guests.

D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $76700 - $120700 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.