Recruiting Program Partner - TAO - San Jose (Third-Party Contractor)
Responsibilities
About the Team
The Talent Acquisition Operations (TAO) team is dedicated to driving operational excellence in recruitment by optimizing processes, policies, and tools through innovation. We design scalable operation programs and enhance hiring effectiveness with data-driven insights, ensuring efficiency, quality, and a seamless candidate experience. By continuously improving our practices, we empower the organization to attract and secure top talent in a competitive landscape.
As a Recruiting Program Partner, you will be a key driver of efficiency and effectiveness for the Talent Acquisition Operations team. This critical role is responsible for managing core operational processes and programs while balancing impactful project work. We are looking for a detail-oriented and passionate individual who thrives on improving operational excellence and works with a strong sense of urgency. To foster our culture of collaboration and cross-functional partnership, we currently work in a hybrid model that includes three days per week in the office. As our business evolves, these requirements may be adjusted.
Responsibilities
- Support day-to-day recruiting operations, including job description approvals, background check processing, employee referral programs, and on-call support inquiries, ensuring timely and accurate execution.
- Manage multiple high-priority tasks and projects simultaneously, adapting to shifting priorities while delivering professional, high-quality results.
- Address and resolve escalations with sound judgment, urgency, and a solutions-oriented mindset.
- Assist in creating, refining, and maintaining critical documentation, including process playbooks, workflows, training materials, and presentations to enhance operational efficiency.
- Serve as a trusted partner for recruiters, hiring managers, and cross-functional teams.
Qualifications
Minimum Qualifications:
- 2+ years of experience in a recruiting operations or program/project management role, with a strong focus on process improvement and background check processing.
- Demonstrated ability to execute tasks with exceptional attention to detail, accuracy, and operational rigor.
- Proven experience working in a fast-paced, high-volume environment with the ability to adapt to shifting priorities seamlessly.
- Excellent communication skills, with the ability to handle sensitive and urgent situations with care, confidentiality, and cross-cultural sensitivity.
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- Strong administrative skills in developing process documentation, playbooks, training aids, and presentations.
Preferred Qualifications:
- Experience working in a high-growth, global technology company.
- Familiarity with Applicant Tracking Systems (ATS) and other HR technologies.
- A proactive and positive attitude, especially when navigating challenging situations.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy
Job Information
[For Pay Transparency] Compensation Description (hourly)
The hourly rate range for this position in the selected city is $30- $50.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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