Public Policy Manager - E-Commerce, Malaysia

Join us.

About the Team
The Malaysia Public Policy & Government Affairs team's work spans across a broad and diverse range of functions and workstreams, including government affairs and government relations; policy and issue area expertise; risk and crisis management and mitigation; outreach, coalitions, and partnerships; and philanthropy. The mission of the Malaysia Public Policy & Government Affairs team is to develop and advocate for solutions for pressing high technology issues and to promote a political, legislative, and regulatory environment that supports growth and innovation for our business.

Public Policy Manager - E-Commerce for Malaysia will provide cross-cutting policy advice on key policy topics related to e-commerce.

Responsibilities
- Build strategy and advise the company on emerging e-commerce public policy matters to ensure the success of the team's goals in SEA and provide strategic guidance to internal teams.
- Represent TikTok to elected officials, government agencies and ministries engaged in e-commerce policy making on issues of importance to our company and the people who use the service.
- Proactively identify and address emerging and significant SEA e-commerce policy issues, as well as regulatory developments in the region, that could present risks with implications for the company and its products.
- Represent TikTok at high tech industry gatherings, trade associations and coalition meetings.
- Work closely with cross-functional corporate and product teams on the development and integration of key e-commerce public policy projects.
- Maintain and develop a strong network of third-party public interest groups, industry associations and academics engaged in technology policy issues.
- Carry-out research and reporting on domestic and international policy issues relevant to the company.

Qualifications

- Has dedicated professional experience with e-commerce public policy.
- Deep understanding of the key public policy issues that impact e-commerce services, including seller governance, consumer protection, safety and security.
- Outstanding judgment, persuasive and advocacy skills, creativity, and the ability to work in a dynamic, fast-paced, and often uncertain environment.
- Understanding of laws and regulations under which people who use TikTok in Malaysia are subject to is a must.
- Strong network of experts, academics and NGOs, able to help direct TikTok regarding new trends and research in the area of e-commerce.
- Deep experience working across multiple functions, influencing, and collaborating with others to successfully implement programs and initiatives; history of successful cross-functional team and leadership collaboration.
- Strong research and analysis abilities: the individual will need to take complex situations and effectively communicate their implications for the company, as well as defend priorities for the public policy function.
- Strong teamwork and communication skills: the individual will need to work with other departments including, but not limited to policy/legal/communications staff to assess needs, alignment and path for collaboration.
- Discipline, strong sense of responsibility and self-drive.
- Ability to travel around SEA markets
- Excellent English language fluency, spoken and written. Ability to understand another Southeast Asian languages e.g. Bahasa Melayu is preferable due to volume of activity and work in that geography

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.