Project Manager, AI Data Operations (Eco Governance) - Trust & Safety Singapore

Responsibilities

About the team
The AI Data Service and Eco Governance team is part of our AI Data Service and Operations (ADSO) team that provides safety and non-safety data annotation services, search operation services, and customer services for ByteDance's international products, helping them to build their own data ecological security.

In order to uphold bottom-line safety and negative content governance on our platforms and explore cutting-edge AI technologies and their applications, like LLM models, our team goes above and beyond in optimizing user experiences and delivering groundbreaking models by dedicatedly serving model training and evaluation to verify and continually enhance model performance and strategies.

What will I do?
As a Project Manager, you will be responsible for managing the end-to-end development and training of an AI model and driving operational efficiency and quality. In ensuring the goals of the project are achieved, you need to continuously optimize project processes and improve the efficiency of project implementation through analysis of business conditions and regularly communicate with cross-functional and regional teams.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

Responsibilities
1. Manage the end-to-end operations of labeling projects and uphold efficiency and quality by preparing and monitoring key project metrics
2. Leverage business platforms and other tools to effectively monitor and analyze project progress to ensure successful delivery
3. Drive the analysis of project data to facilitate data-driven decisions
4. Prepare regular project updates to communicate essential milestones and tasks to and improve the overall project experience in the business domain
5. Collaborate with cross-functional stakeholders and regional teams to drive project progress

Qualifications

Minimum Qualifications
1. Bachelor's degree or above
2. Proven project management (end to end) skills/experience along with strong coordination, collaborative, and time management
3. Excellent data analysis skills
4. Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role
5. Your resilience and commitment to self-care to manage the emotional demands of the role

Preferred Qualifications
1. Regional/Global cross functional stakeholders experience preferred
2. Strong learner who can grasp business knowledge and model training processes efficiently
3. Strong interest in social content products and a knack/eye for social trends
4. Previous experience in Social Media/Internet/Technology industry preferred