Product Risk Manager
Responsibilities
About the Team
TikTok's Product and Risk Communications team helps shape public understanding of how we keep our platform secure and our community protected. This team is responsible for managing our risk review process, ensuring we are working as part of the product development cycle to protect and enhance the safety of our platform. We also lead proactive communications around product integrity, safety innovations, regulatory readiness, and risk response.
About the Role
We're looking for a experienced professional to help identify risks in the product development process, give strategic advice on mitigations and support product launches. In this role, you'll support our product risk review process that help protect our platform, mitigate emerging risks, and build trust in the safety and integrity of our products.
You'll work cross-functionally across product, legal, and public policy to identify, mitigate and manage risks in the product development phase. You should be a clear communicator, confident advisor able to translate complex safety, regulatory, or risk-related topics into clear and accessible feedback.
Responsibilities
- Serve as a strategic partner to internal teams on product risk issues, including providing strategic counsel to product teams in the development and review phase.
- Identify emerging areas of product risk and support product comms team in developing messaging to address them.
- Provide strategic counsel during product risk reviews and support rollout plans with product information.
- Support product communications teams to build and evolve TikTok's narrative on product safety through messaging documents, newsroom posts, statements, Q&As, and spokesperson materials.
- Work with regional PR teams to support them with clear, consistent resources to address questions about TikTok's product development and approach to product safety.
Qualifications
Minimum Qualifications
- 5+ years of professional experience in tech, safety or policy environments
- Strong track record of translating complex or technical issues into clear, compelling narratives.
- Experience working with product, legal, and public policy teams on risk or incident-related matters.
- Strong analytical judgment, with the ability to assess reputational risk, provide feedback and advise accordingly
Preferred Qualifications
- Thrives in dynamic, fast-changing environments with a proactive, solutions-oriented mindset.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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