Product Policy Manager - Search Policy

Responsibilities

About the team
The T&S Evaluation and Investigation team, working closely with the Search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and corresponding search results page to reflect the real user experience of the search function.

Responsibilities:
- Identify and anticipate product and content safety risks to support new launches of Search policies, products and features, leveraging solutions to effectively address the risks by optimising policy iteration & implementation procedures to let our users engage with a safe content ecosystem
- Support the safe and responsible development of Tako, which is an AI-powered tool to help with search and discovery on TikTok, aiming to help users find entertaining and inspiring content
- Work closely with cross-functional partners and internal experts to understand emerging trends or risks and drive the implementation of solutions.
- Provide prompt and professional input from the user safety perspective to support associated product feature launches.
- Cultivate a deep understanding of Search features, and enforcement requirements to support the development, launch and training of effective UGC content policies, guidance and safety strategies
- Work closely with product teams to promote community well-being and user safety through optimization of product safety features and product strategy.
- Conduct research into Trust and Safety best practices and analyze existing policies and procedures to identify gaps, inconsistencies, or conflicts and develop solutions to resolve.
- Work with cross-functional teams to set goals and milestones for continuously improving the safety of Search features.
- Collaborate with Product Managers, Content and Country Policy Managers, Operations, Legal, PR, and PA teams to build consensus on global feature policies and processes.

Qualifications

Minimum Qualifications:
- 3+ years of experience working in the technology industry, with exposure to model training, policy development, program management, and/or risk assessment
- Demonstrated systematic thought process regarding policy and experience working with engineering, product and technical design teams