Product Policy Manager, GenAI Safety Policy - Trust and Safety
Responsibilities
As a Product Policy Manager, GenAI Safety Policy in our Trust & Safety team, you will have the opportunity to work with teams of product managers, data scientists, user researchers, operations, legal and various relevant stakeholders to craft policies and safety strategies for Search and Search product features.
Responsibilities:
- Identify and anticipate product and content safety risks to support new launches of Search policies, products and features, leveraging solutions to effectively address the risks by optimizing policy iteration & implementation procedures to let our users engage with a safe content ecosystem.
- Support the safe and responsible development of Tako, which is an AI-powered tool to help with search and discovery on TikTok, aiming to help users find entertaining and inspiring content.
- Work closely with cross-functional partners and internal experts to understand emerging trends or risks and drive the implementation of solutions.
- Provide prompt and professional input from the user safety perspective to support associated product feature launches.
- Cultivate a deep understanding of Search features, and enforcement requirements to support the development, launch and training of effective UGC content policies, guidance and safety strategies.
- Work closely with product teams to promote community well-being and user safety through optimization of product safety features and product strategy.
- Conduct research into Trust and Safety best practices and analyze existing policies and procedures to identify gaps, inconsistencies, or conflicts and develop solutions to resolve.
- Work with cross-functional teams to set goals and milestones for continuously improving the safety of Search features.
- Collaborate with Product Managers, Content and Country Policy Managers, Operations, Legal, PR, and PA teams to build consensus on global feature policies and processes.
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Qualifications
Minimum Qualifications:
- You have 3+ years of experience working in the technology industry, with exposure to model training, policy development, program management, and/or risk assessment.
- Demonstrated systematic thought process regarding policy and experience working with engineering, product and technical design teams.
- Strong attention to detail -- highly self-driven and results oriented.
- You have experience working with international partners across different time zones.
- Experience handling sensitive and sometimes graphic material.
Preferred qualifications:
- Proven ability to develop sound research methodologies and collect, synthesize, analyze, and interpret data.
- Experience working in a start-up, or being part of new teams in established companies.
- Able to articulate and defend a policy position and lead to consensus.
- Project management skills, with the ability to drive and manage the simultaneous delivery of complex projects in collaboration with stakeholder teams, influencing across all levels.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $111467 - $206172 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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