Product Operations Manager - Creator Growth - TikTok LIVE
Responsibilities
About The Team:
The TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to create meaningful and interactive connections around the globe.
Responsibilities:
- Develop and execute targeted growth strategies for segmented creator groups based on business objectives.
- Independently conduct creator analysis, produce strategy documents and reports, define clear success metrics, drive execution, and conduct thorough performance reviews to identify the most effective paths to scale.
- Deeply understand creator needs and identify key challenges and opportunities within the live content ecosystem.
- Design scalable creator education frameworks and guidance to support creator development, and collaborate closely with product teams to continuously improve creator-facing features.
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- Independently plan and execute creator-facing campaigns.
- Set measurable goals and evaluate campaign effectiveness through data-driven retrospectives.
- Summarize best practices and explore scalable models for future replication.
- Manage multiple projects simultaneously, ensuring sound project design and effective time management.
- Facilitate smooth communication across teams, and build strong cross-functional collaboration with global stakeholders, including Product, Marketing, and Data Analytics teams.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above.
- 2-5 years of experience in product operations, project management, or growth-related roles.
- Analytical and strategic thinking skills. Ability to break down complex problems and create actionable insights from operational reviews to guide future planning.
- Communication and project management skills. Ability to anticipate challenges in campaign execution and create effective solutions.
Preferred Qualifications:
- Experience in entertainment or social platforms (e.g., gaming, livestreaming, music).
- Experience working on high Daily Active User global product.
- Experience working or studying globally.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $83600 - $192534 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.