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Product Manager - Video Moderation System - Trust & Safety, San Jose

AT TikTok
TikTok

Product Manager - Video Moderation System - Trust & Safety, San Jose

San Jose, CA

Responsibilities

About the Team
Our team focuses on video moderation systems, engaging the iteration and optimization of a system that processes hundreds of millions of videos daily, setting industry standards. This team collaborates closely with our R&D and Algorithm teams to enhance our models, work with global operations to refine human moderation strategies, and partner with policy teams to explore platform policy iterations. Our group places you at the forefront of industry practices in trust and safety, making your work crucial to the safety of billions of users worldwide.

Responsibilities:
- Drive complex projects independently, define the safety product roadmap, set success metrics that inform the success of safety efforts, and partner across the organization to develop action plans;

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- Focus on building effective and scalable features and auto-moderation strategy to provide users with a safe experience;
- Leverage data analysis methodologies, machine learning technologies, or natural language processing tools to effectively analyze and identify potential risky content, such as violence, pornography, and fraud, and produce strategies;
- Work closely with issue experts, and policy team, as well as cross-functional partners, to establish a workflow to critically analyze, prioritize, and drive cross-functional efforts to achieve success.

Qualifications

Minimum Qualifications:
- 2 or more years of experience in product management in Consumer-Facing mobile or web Internet companies, be familiar with models and algorithms;
- Ability to design product solutions based on evidence; proven track record of delivering value-adding products, and/or organizational or process changes that benefit the business;
- Good project management and communication skills, able to influence and unite cross-functional teams;
- Identify, analyze and improve existing business/product processes to optimize performance, meet best practice standards or improve quality and user experience;
- Strong and proven data analysis skills for product design and knowledge of methods for researching and analyzing product designs to determine their potential for meeting organizational standards and business needs.

Preferred Qualifications:
- Experience of working with international partners across different time zones and cultures;
- Experience in Trust & Safety; Basic knowledge of safety by design principles;
- Understanding of the landscape and new policy developments in the tech industry and online safety;
- Prior experience managing products with safety-related success metrics highly desirable;
- Prior experience managing products related to human and/or machine-based moderation to remove harmful content highly desirable.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $149040 - $311600 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7507391162978945288
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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