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TikTok

Product Manager, Payment & Conversion Experience

New York, NY

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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Team Intro
TikTok Promote is a lightweight promotion tool that allows users to easily create and run ads on TikTok platform, achieving their business goals. Our mission is to help SMBs grow by introducing and guiding them to use the right solutions offered by TikTok, ultimately helping to grow TikTok's long-term revenue for the SMB segments.
Position Intro
We are looking for a seasoned product manager who is passionate about online advertising, payment solutions, product management, and empowering small and medium-sized businesses to join our team. The ideal candidate has a proven track record demonstrating strong analytical skills, strategic thinking and decision making in an ambiguous market; with experience supporting Small Business Growth and/or Ad Industry.
Responsibilities
1. Responsible for TikTok Promote product requirements strategy, management, and iterative promotion work, including but not limited to ads creation flow, payment solutions, efficiency tools, data analysis, etc., working with the team to create a leading one-stop mobile(in TikTok) advertising tool in the industry.
2. Understand advertising requirements of creators, eCommerce sellers and other types of advertisers. Clearly define the requirements and set measurable metrics and goals for product development. Design reasonable product plans, expected indicators, and experimentation methods, coordinate department and cross-department resources to ensure the smooth progress of projects.
3. Analyze the characteristics of different advertisers' demand scenarios, gain in-depth understanding of advertisers' needs, effectively promote efficiency improvement and strengthen effect perception for different levels of customer advertising ability, responsible for improving platform efficiency and customer satisfaction.
4. Gain a deep understanding of short video/live account management, live broadcast operations, and fan marketing. Continuously link with design and research teams to conduct competitor and trend research, constantly explore and refine product innovation directions.

Qualifications

Qualifications
- BA/BS degree
- 3+ years experience in product experience, with both front-end and back-end product design expertise
- Capable of using English as a work language.
- Good communication skills across diverse functions and teams.
- Capability to plan and design complex products, excellent product promotion ability, outstanding cross-departmental communication, and problem-solving abilities.
- Strong stress-management skills, self-driven, result-oriented, with a strong desire and ability to allocate resources to achieve goals

Preferred Qualifications
- Fluency or proficiency in Mandarin, for product launches and communication with external stakeholders
- Experience in eCommerce business or payment/short video/live/growth product
- Strong data analysis skills
- Experience working with international teams across time zones

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at TiktokOps.accommodations@tiktok.com

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $149000 - $311000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Client-provided location(s): New York, NY, USA
Job ID: TikTok-7337814300478474523
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.