Product Manager, Content Classification - Trust & Safety

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

As a Product manager on our Trust & Safety team, you will collaborate cross-functionally with engineers, data scientists, operations, product policies and various relevant internal teams to build safety product features and strategies to comply with the last global data regulation. We are looking for a Product Manager to design, develop and drive products to launch for Content Classification. With Content Classification we look to build an end-to-end age appropriate experience for users on TikTok. You will have opportunities to drive product solutions for system design modeling, and interactive design.

Responsibilities
- Drive product strategy and build feature, tools to support response to legal, law enforcement regulation, compliance, and privacy-related inquiries and requests.
- Define product roadmap, set metrics that inform the success of safety efforts, and work with the engineering team to implement product solutions.
- Develop a robust workflow for cross-team collaboration, and manage large-scale product improvement projects to improve community safety.

Qualifications

Minimum Qualifications
- 5+ years of experience in building social networking or video content applications, or other consumer internet applications, or content detection or classification models.
- Ability to design product solutions based on data; proven track record of pushing ambitious products from system design to interactive design.
- Robust product management and people skills; ability to influence and unite cross-functional teams.
- Experience of working with cross-functional partners across different time zones, cultures, and languages.
- Data-sensitive, capable of in-depth data interpretation.

Preferred Qualifications
- Familiar with VSP (video sharing platform) regulations and able to collaborate with not only Engineering, UX, Data, Algorithm teams but also PR, GR, Legal, and Policy teams.
- Ability to work in a high tempo environment resiliently, adapt, respond to day-to-day challenges of the role.
- Knowledgeable in global content moderation data regulations such as digital service act, etc.

Trust & Safety recognizes that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centered, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $149040 - $311600 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.