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TikTok

Product Manager CDN - Infrastructure Engineering

San Jose, CA

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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About the Team
The infrastructure team supports the company's fast growth by building and operating hyper-scale datacenters, managing the life cycle of server fleet, providing cloud solutions, and developing various infrastructure services and making sure they are scalable and are reliable.

We are looking for a Product Manager to join our growing Global Infrastructure Engineering team and manage the Bytedance CDN/DSA product lifecycle by gathering and prioritizing product and customer requirements, defining the product roadmap, and working closely with engineering to deliver the product. You will collaborate with different functional groups including Engineering, Strategy, Supply Chain, and Operations.

You will succeed by supporting the company's overall strategy and goals of growing Bytedance Infrastructure and developing internal infrastructure products and services. Your role as a Product Manager-CDN makes that a reality by collaborating closely with the engineering teams to build a cloud-native CDN/DSA platform that can be deployed across multiple Bytedance-owned edge sites and public clouds.

Responsibilities
- Work well with internal teams including developers, SRE, and operations ensuring requirements are fully understood and that implementation plans match expectations.
- Help in producing meaningful technical solutions that add value for our customers by working across CDN/DSA products.
- Gathering needs, transforming them into requirements and new features.
- Take part in the CDN/DSA roadmap and the prioritization of features.
- Understand, research, and follow CDN technology trends in the industry.
- Follow competitors and conduct capability analysis regularly.
- Metering of metrics for Billing, Usage, Adoption.
- Collaborate with other product managers and internal engineering teams to understand the use cases, technical requirements, and customer requirements to deliver.
- Capable of breaking down complex problems to make quick and thoughtful decisions. You'll have to anticipate challenges, make tradeoffs, and build consensus.

Qualifications

- 5+ years of core product management experience, with a track record of shipping software products.
- Familiarity with CDN, Multi-Cloud, Edge Computing market.
- 5+ years of CDN work experience.
- Experience managing teams developing and managing products in an agile development environment.
- Experience partnering with engineers and cross functional teams such as finance, supply chain, and operations.
- Have a good understanding of Cloud Native Technologies, DDOS, DNS, Firewalls, Cyber Security, Reverse Proxy, and Load Balancers.
- Strong verbal and written communications skills.

Preferred Qualifications
- MBA
- Experience working in kubernetes space
- Experience working in CDN space

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at dataecommerce.accommodations@tiktok.com

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $127000 - $235000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7285552884715407675
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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