Lifestyle Category Strategy Project Intern (TikTok Shop by Tokopedia) - 2025 Start (BS/MS)

Responsibilities

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

This internship will be project based.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.

The Lifestyle team drives category growth across key verticals such as Home, Living, Stationery, and more. We focus on crafting tailored strategies, building strong seller partnerships, and executing high-impact campaigns to elevate user engagement and GMV.

Responsibilities

1. Seller Activation - Conduct initial outreach via phone, email, or chat to introduce the opportunity and assess seller interest.
2. Seller Operation/Communication: Develop and maintain a structured approach (e.g., surveys, interviews, trackers) to collect qualitative and quantitative feedback from existing sellers.
3. Synthesize seller insights into concise reports that help identify common operational pain points (e.g., order processing, logistics, product uploads).
4. Relationship Management - Act as a point of contact for day-to-day seller queries, concerns, and assistance - ensuring timely responses and escalation when needed.

Qualifications

Minimum Qualifications
- Proficient in Microsoft Excel (intermediate level)
- Fast response time and highly self-motivated
- Basic proficiency in English (spoken and written)
- Preferred majors: Communications, Business Management, or Marketing

Preferred Qualifications
- Has E-commerce experience and understanding