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Labeling Specialist, AI Data Service and Operations (ADSO) - Data Annotation Lab

AT TikTok
TikTok

Labeling Specialist, AI Data Service and Operations (ADSO) - Data Annotation Lab

Kuala Lumpur, Malaysia

Responsibilities

About AI Data Service and Operations (ADSO) Team:

The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.

We are seeking Labeling Specialist (English) to perform precise annotation and labeling of data, ensuring each task is paired with the correct label to provide essential ground truth for training machine learning models. This specialised role focuses on addressing complex tasks, extracting best practices, and driving continuous improvement in data accuracy. Success in this role requires exceptional attention to detail, strong grasp to follow global policies and the ability to consistently apply evolving guidelines to uphold the highest standards of data quality.

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Content that Labeling Specialist, AI Data Service and Operations (ADSO) - Data Annotation Lab interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals

Responsibilities
1. Accurately annotate and label data in line with global policy standards to support model development and performance.
2. Stay abreast on all policy changes and/or developments to ensure accurate and consistent annotation and labeling operation.
3. Adhere to defined policies and procedures while delivering high-quality results.
4. Identify labeling challenges, suggest workflow/guideline enhancements to set new benchmark.
5. Support special projects and pilots aimed at improving data annotation quality, efficiency and scalability of labeling operation.
6. Collaborate with cross-functional teams such as Training and Quality, Policy, etc. to enhance annotation workflows and ensure alignment with policy standards.

Qualifications

Minimum Qualifications
1. You are a fast learner, good communicator and proficient in English.
2. Ability to work alternating work rotations and shifts (including public holidays and weekends).
3. Bachelor's Degree or equivalent education/experience.
4. Demonstrated computer proficiency with Microsoft Office.

Preferred Qualifications
1. Strong analytical and problem-solving skills with a keen attention to detail and process improvement.
2. Highly organized, self-motivated, and able to work independently while collaborating effectively within a team.
3. Proven ability to manage confidential information and perform under pressure in fast-paced, high-volume, and diverse environments.

Client-provided location(s): Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job ID: TikTok-7520131739924154631
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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