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TikTok

International Content Understanding Operations Specialist

San Jose, CA

Responsibilities

About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

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We are "Content Understanding" team. "Content Understanding" is essentially a system of tags, which describes content, creators, and users from different dimensions and perspectives. We work with Algos, build up different models to provide such a robust tag system, including Taxonomy, Interest label, etc. In this system, all entities are represented by a set of definitive tags and tag combinations. The advantage of this representation is that it connects different entities.For example, a 'food' creator and a user who likes 'food' content are connected through the common descriptor 'food'.
The interaction between content, creators, and users has a wide range of application scenarios and commercial value, and the tag system is the bridge that links them together. Establishing a tag system to unify content, creators, and users under the same descriptive framework facilitates the expansion of various business applications in corresponding scenarios, such as content recommendation and distribution, vertical operations, data analysis, ecosystem monitoring, and strategic planning, etc.

Responsibilities:
- Responsible for the understanding of international short video content, possessing keen perception and deep understanding of content. Able to approach from both platform and user perspectives, combining machine learning and manual correction methods. Tasks include model clustering, annotation, understanding, and quality assessment, delivering general understanding capabilities such as content classification tags, interest tags, etc.
- Deeply understand recommendations and operations, proactively identify and explore pain points and requirements, expand more application scenarios and directions, assist businesses in efficient integration, and make reasonable interventions based on actual results to deliver quantifiable value. Application scenarios include, but are not limited to: recommendation distribution, vertical operations, data analysis, etc.
- Possess strong logical thinking and problem-decomposing abilities, capable of actively analyzing problems, summarizing, identifying opportunities, and driving continuous iteration of capabilities.
- Have excellent communication and collaboration skills, able to align goals effectively, solve problems, and achieve expected results.
- Good data analysis ability and data-driven mindset, familiar with content recommendation processes and basic principles, capable of collaborating with recommendation algorithms and analysts to complete application results collection and analytical report output.

Qualifications

- Bachelor's degree or above, with over 5 years of operations or strategy experience. Strong content understanding skills preferred, especially those with experience in content strategy, scheduling strategy, recommendation strategy, product recommendation, etc.
- Strong learning ability, diligent and serious in work, actively think and identify problems, and proactively promote business iteration.
- Excellent communication, collaboration, and project management skills, resilient under pressure, capable of focusing on key points to solve complex problems, long-term oriented.
- Solid structured thinking ability, strong logical thinking, good data analysis skills, proficiency in SQL is preferred.
- Deep consumers of content products preferred, especially those who love and frequently use overseas content products.
- Strong communication, reading, and writing skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at gprd.accommodations@tiktok.com.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $110222 - $217080 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7327108879669332234
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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