Information Governance Specialist

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The Global Security Organization provides industry-leading cyber-security and business protection services to TikTok globally. Our organization employs four principles that guide our strategic and tactical operations. Firstly, we Champion Transparency & Trust by leading the charge in organizational transparency, prioritizing customer trust, and placing user needs first. Secondly, we aim to maintain Best in Class Global Security by proactively identifying and reducing risks while enabling innovative product development. We constantly work towards a sustainable world-class security capability. Thirdly, we strive to be a Business Catalyst & Enabler by embodying the DNA of technical innovation and ensuring our Global Security operations are fast and agile. Finally, we Drive Empowered & Risk-Informed Decision Making by providing our leaders with the necessary information to make agile decisions based on risk. In order to enhance collaboration and cross-functional partnerships, our organization follows a hybrid work schedule that requires employees to work in the office for 3 days a week, as directed by their manager. We regularly review our hybrid work model, and the specific requirements may change at any time.

As a direct report to the Information Governance Lead within Data Protection, you will be a part of the team responsible for records and information management. As an Information Governance Specialist, you will be responsible for supporting the Information Governance Lead along with a team of cross-functional cyber, privacy, engineering, and data protection analysts to define, implement, manage, and measure controls relating to records and information management in accordance with relevant geographical regulation, contractual commitments, and confidentiality requirements.

Responsibilities
- Supports the development and implementation of the information governance program to support compliance with standards, guidelines, regulatory agency requirements, and state and federal laws across the globe.
- Participates in the development and maintenance of information governance controls and policies as necessitated by business needs and regulations.
- Participates in communication as an information governance liaison with legal, privacy, security, engineering teams, human resources and other business units' management teams.
- Support the assessment and analysis of business units' adherence to information governance policies and processes and collaborate with stakeholders to identify any compliance gaps and develop a path forward to compliance.
- Prepares drafts and revisions of technical and functional requirements for in-house or external technologies to support information governance needs.
- Collaborates with engineering teams to ensure alignment of technologies with information governance objectives.
- Develops and maintains records inventories.
- Monitors and analyzes key performance indicators for the information governance program.
- Participates in the development of change management and communication initiatives related to information governance, including policy changes and development / delivery of training materials.
- Maintains an understanding of relevant information governance industry standards, best practices and technology.

Qualifications

- Experience in the fields of Information Governance and Records & Information Management.
- Advanced knowledge of the various information governance standards and industry leading practices and technologies, including those related to regional privacy regulations and data minimization requirements.
- Experience managing the retention and disposition of structured and unstructured data.
- Demonstrate ability to quickly assimilate to new knowledge and remain current on new developments in cybersecurity capabilities and industry knowledge.
- Effective research, analytical and problem solving skills.
- Experience collaborating with a team to meet strategic and tactical objectives as well as serve as an individual contributor.
- Effective skill in transitioning between detailed technical vs. business-oriented executive discussions to understand and convey complex technical issues.

Preferred Qualifications
- 4 years of experience in information governance.
- Strong verbal, written and interpersonal communication skills.
- Ability to work and collaborate with all levels of management, staff and vendors.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.