Industry & Regulatory Partnerships Coordinator, E-Commerce
This job is no longer available.
Responsibilities
About the Team:
Team Introduction/What you will do:
We are looking for a talented, driven and experienced government relations professional to support our growing TikTok e-commerce public policy team. The mission of the Americas E-Commerce Public Policy team is to prevent, manage, and mitigate political, legislative, and regulatory threats to TikTok Shop and to promote a political, legislative, and regulatory environment that supports growth and innovation for our business.
We are looking for a dedicated, team-oriented professional to drive internal and external government relations/public policy projects important to the success of the fast growing TikTok Shop US business. The E-Commerce Public Policy Coordinator will report to the Head, Americas E-Commerce Public Policy, and drive coordination and impact across TikTok's e-commerce public policy efforts at the US Federal and state levels, while supporting development of TikTok's E-commerce Small Business Advocacy Program.
Responsibilities:
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- Develop and maintain accurate project timelines, master project calendar, work-back schedules, meetings notes, tracking documents, internal reports, and other documentation as needed; foresee and triage blockers and issues before they arise.
- Support development of the US E-Commerce Small Business Advocacy Program by engaging interested sellers, creating materials, driving programmatic goals, providing updates and managing seller fly-ins and external events.
- Support cross-functional engagement of third-party public interest groups, industry associations and thought leaders engaged in technology and e-commerce policy issues. Represent TikTok at select industry gatherings, trade associations and coalition meetings.
- Provide administrative, logistical, and organizational support for the AMS E-Commerce Public Policy team, including handling scheduling, presentations, team related procedures and objectives.
- Support Public Policy and business teams in engaging with policymakers and organizations around issues important to TikTok Shop and our community of buyers, sellers & creators.
- Provide front-line support on issues requiring engagement, solving problems, and escalating to internal colleagues as needed.
- Build and maintain relationships with teams across the company including business partners, Comms and Legal.
- Analyze and explain TikTok's e-commerce services to external audiences while setting and maintaining a high ethical standard.
Qualifications
Minimum Qualifications:
- Bachelor's degree in political science, international affairs, government, public affairs, or a related field, or equivalent practical experience.
- Experience working in relevant fields, such as government affairs/relations, trade associations, third party organizations, regulatory, or governmental bodies.
- Strong problem-solving, communication, and project coordination skills, with a proven ability to exercise sound judgment under pressure and collaborate effectively across teams.
- Excellent written and verbal communication skills, with the ability to translate complex policy topics into clear, compelling messages while managing multiple priorities in a fast-paced environment.
Preferred Qualifications:
- Extensive experience in public policy or government roles, with a strong background in e-commerce, retail policy, or related issues.
- Demonstrated ability to understand and navigate the business impacts of public policy.
- Highly collaborative, flexible, and team-oriented, with a proven track record of working effectively in cross-functional settings.
- Experience in planning and executing events of varying sizes is a plus.
- Willingness to travel. Once a month needs someone flexible domestic travel.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.