HR Generalist - Trust & Safety - San Jose

Join us.

About the Team:
Building a world where people can safely discover, create, and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

Team Intro
Join the TikTok HR team as an HR Business Partner working with our Trust & Safety teams. This is designed to build trust and confidence in protecting user data and content assurance. We focus on compliance, safety strategies, and moderation for content involving users' private data. You will join a fast-growing company and help shape our TikTok people experience. This position will be responsible for employee relations matters, people manager advice and coaching, on/off-boarding, engagement programs, performance management approach, workforce planning, and recruitment support. You will help facilitate key employee life-cycle and operational activities in partnership with our business unit, HR, and center of excellence teams. To enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change.

Specifically, you will:
- Respond to non-routine inquiries from employees and managers.
- Consult stakeholders on people matters that require in-depth knowledge of policies, procedures, and local legislation.
- Process ownership for Employee Relations management, including performance improvement and exit management.
- Proactively manage and resolve employee relations issues; ensure manager and employee compliance with company policies and procedures; partner with Employee Relations and Legal departments to support investigations, as needed.
- Guide people managers with career conversations, development plans, and other development initiatives.
- Complete cross-functional projects and develop programs that improve the employee experience and increase manager capability.

Qualifications

Minimum Qualifications:
- 3+ years of experience in Human Resources, as a Generalist or Human Capital Consultant.
- Exposure to HR Business Partner processes.
- Proficiency in MS Suite, HRIS, Workday, and other technology platform tools.
- Corporate experience in employee relations, performance management, leadership development, and general HR program/operations.

Preferred Qualifications:
- Direct experience supporting Trust & Safety, Research Development, Data Scientist, Risk & Response, and/or Product Policy organizational pillars.
- Successful track record of designing and implementing people programs from the ground up.
- Strong analytical skills and proficiency in data analysis tools (i.e. Tableau, Exel, Power BI) to extract insights and drive strategic decision-making.
- Exceptional communication and presentation skills, with the ability to convey complex information clearly and effectively.
- Proven ability to autonomously manage multiple projects concurrently, with strong attention to detail and effective time management skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $102600 - $174400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.